What is a Parent Support Adviser?

The Sprowston cluster of schools (all schools who feed into Sprowston High School) employs two Parent Support Advisers called Gemma Murray and Tim Lee.

Our Parent Support Advisers are available to give advice and support on a wide range of issues.  Parents are free to contact them directly or the school can make a referral if parents request one.  All contact and discussions can be entirely confidential.

Please see the information below for more detail about their role.

Hello, our names are Gemma and Tim.  We are the Parent Support Advisers for the Sprowston, Spixworth and Old Catton cluster of schools.We are available to give parents and carers advice and support.  If you are unsure about where to go for help, we may be able to point you in the right direction.Our role is mainly to support you and your child to get the very best from your school by providing support, advice and information. We can help you with any worries you may have in relation to your child’s education, behaviour or attendance, and provide support on how best to deal with it.We will aim to support and help you in the following ways: Provide direct and confidential support with parents/carers in a school context, Offer support with your child’s behaviour, Provide information about school matters, Signpost opportunities to meet with other parents/carers through regular events, Offer a home visit, Finding other services to help, Being approachable to solve problems. What we aim to achieve Build your confidence in dealing with difficult parenting issues and behaviours, Support better achievements and attendance at school, Help you to speak with the school. If you would like to contact us you can either approach your school or contact us directly for an informal chat on 07809 554875. We look forward to hearing from you. Gemma Murray and Tim Lee Parent Support Adviser

Some quotes from parents in the Sprowston Cluster who have worked with Gemma:

“Good listening, putting across other points, made me stronger and has given me the confidence and push I needed to take more control at home”.

“Listening and asking questions which helped me to answer my own fears and questions”.

“Gemma helped by putting the right support in place.  She was great with my daughter.  She arranged meetings with the school.  She was able to meet us at home and it was really helpful because I have a younger son and no transport”.

“Listening and asking questions which helped me to answer my own fears and questions”.

“Gemma gave me the confidence and the boost I needed.  She also gave me guidance.  She helped me to cope better with everyday things.  She was very friendly and easy to talk to.  A very helpful source of information and advice.  She also supported me at the time of my Dad passing”.